Questions and Answers
Is travel included in the price?
Travel is included up to 20 miles from York, PA. A charge of $10 per 10 miles after that occurs.
What if I don't see the service I need listed?
We'll will try to help you with whatever you need! Send a message with anything you have in mind.
Can I cancel a booking or service?
Yes!
Before your scheduled service, you can cancel free of charge up to 3 days in advance. Canceling or modifying within 3 days may incur additional fees or result in the loss of your deposit.
For subscription bundles like "Meal Prep", kindly provide a 28-day notice, post the commencement of your service to cancel your subscription.
Are taxes included?
Taxes are not included in the listed service prices. They are added at the point of transaction.​
What about vacations?
If you email us within 5 days before the meal prep(s) you'd like to skip, the amount will be creditable towards our services.
If you email us within 24 hours of the meal prep(s) you'd like to skip, the prepaid amount is non-refundable.
Who purchases groceries/
ingredients?
Your Private Chef will purchase the groceries and ingredients needed. They will confirm your budget before purchase and the cost will be added to your final payment.